A great example of "Enterprise 2.0"

By Alex Manchester, Editor, The Internal Comms Hub (Australia), Melcrum

Richard Dennison, Internal Program Manager at BT, has posted his slides from the Online Information 2007 event, held at Olympia in London (4th-6th December).

Since first hearing about BT’s wiki project, BTpedia, late in 2006 (from Chris Collison), I’ve been following Richard’s and the company’s work with social media behind the firewall and it stands up as one of the most comprehensive examples I’ve seen to date.

This most recent presentation goes into detail on all aspects of the program, from internal blogs, podcasts, wikis, RSS and a custom social networking site, that’s now integrated – seamlessly, it appears – with the main intranet.

See the slides and Richard’s fairly new external blog here. There’s plenty more insight and information on the BT case study plus other musings that are well worth a read.