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August 09, 2007

What value does Web 2.0 bring to Intel?

Picture_2What value does Web 2.0 bring to Intel - internally? That's the subject of a great post from Jeff Moriarty on Intel's public-facing IT blog.

["....This question comes up a fair bit for me internally, so I’ll address it both here and in my internal blog. To be clear, I’m far from the only Web 2.0 nut inside Intel. My role is different in that being in IT I’m trying to find ways to facilitate adoption from inside Geeksville. The problem is that our small, diverse group of true believers are in the middle of a much larger group of people who are generally willing to listen but don’t yet see the value...."]

Jeff runs through blogs ("a roller coaster ride internally, but they trash the Intel problem of building organizational silos and support the Intel value of meritocracy"), RSS ("Poor RSS is horribly underutilized at Intel, and is the first major item in my crosshairs. The opportunity here for Intel is to help turn our ridiculous levels of data generation into something more usable"), wikis ("these tackle Intel’s tendency to over-control information, and support the Intel ideal of quality orientation") and forums ("these are still getting going internally, but they also help break down organization barriers, and support the Intel value of being 'Open and Direct'").

It's notable, and perhaps reassuring to many, that a company beyond the bleeding edge of technology (better described as the blade that makes things at the edge bleed) isn't fully wrapped-up in web 2.0 smudginess.

In a nutshell, what value does Web 2.0 or "social media" bring to Intel?

["...The summary is that the major value I see in these tools is smashing through internal behavioral and cultural walls. Breaking those down will bring benefits in reducing redundancy, breaking down silos, improving product quality, and increasing team agility..."]

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